Privacy Policy

Last updated 24th October 2022

We at More From Life respect your privacy. This privacy policy page is designed to explain how we collect, store, use, share and protect any information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your own rights to the information we collect.

Information that we collect

We collect a variety of information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third party processors as needed for our legitimate business interests. The information we collect may include:

Personal Data: Personal Data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number or demographic information like your age, gender, or hometown. You consent to giving us this information by providing it to us voluntarily on our website or any mobile application. You provide some of this information when you register with or make purchases from our website. You may also provide this information by participating in various activities associated with our site, including responding to blogs, contacting us with questions, or participating in group training. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website or from making purchases.

Financial Data: Financial data is data that is related to your payment method, such as credit card or bank transfer details. We store limited financial data. If you sign up for services from More From Life, you will be asked to provide your payment information and billing address. Credit card information is either submitted through bank transfer or submitted directly to our payment processor, Paypal, and you should review these processors’ Privacy Policy to determine how they use, disclose and protect your financial data. As a courtesy, Paypal’s Privacy Policy can be found here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full We store a record of the payment transaction, including the last 4 digits of the credit card number, for purposes of account history, invoicing, and billing support. We store your billing address so we can send you invoices, and detect fraudulent credit card transactions.

Social Networking Data: We may access personal information from social networking sites and apps, including Instagram and Linkedin or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.

Mobile Device Data: If you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.

Other data: On occasion, you may give us additional data to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information, and it will be clear that you are offering this kind of information in exchange for an entry into such a contest or giveaway.

How we use your information

We may legally process the personal information that we collect on the basis that we have a legitimate interest and / or in the performance of a contract:

To provide you with information about the products and services that we offer, about events we may put on.
To perform our contract for sales of our products and services;
To create and maintain your own account with us;
To respond to your enquiries;
To manage risk or prevent other illegal or prohibited activities;

To resolve issues or fix problems on the website.

Who is this information shared with?

We keep your information confidential. We will not sell your information. We may disclose your information to our personnel and to third party suppliers or subcontractors (including our independent consultants, data analytics providers and cloud-based data processing and hosting providers).

If we do share your information, we will only do insofar as it is reasonably necessary for the purposes set out in this privacy policy, and provided that the recipients do not make independent use of the information and have agreed to adhere to the rules set out in this privacy policy.

Processing Your Information

We may, from time to time, process your data internally. The legal basis for this processing is both your consent to the processing, our need to conduct our legitimate business interests, and to comply with legal obligations. Our purposes in processing this information, if we do, is to administer, maintain, and improve our website and offerings, to enter into contracts with you, to fulfill the terms of those contracts, to keep records of our transactions and interactions, to be able to provide you with goods and services, to comply with our legal obligations, to obtain professional advice, and to protect the rights and interests of our company, our customers (including you), and any third parties. We may process the following data:

Data associated with your account, such as your name, address, email address and payment information.

Data related to your personal profile, such as your name, address, profile picture, interests and hobbies, or employment details.

Data that you provide us in the course of using our services.

Data that you post on our website, such as comments or responses to blogs.

Data that you submit to us when you make an inquiry regarding our website or offerings.

Data related to your transactions with us, including your purchase of our goods or services. This information may include contact details and payment information.

Data that you provide to us when you subscribe to our emails or newsletters, including your email address and contact information.

Data that you submit to us via correspondence, such as when you email us with questions.

Any other data identified in this policy, for the purpose of complying with our legal obligations, or to protect the vital interests of you or any other natural person.

Website Analytics

Our website does not use cookies.

Our website uses Plausible Analytics, which is a GDPR, CCPA and cookie law compliant site analytics tool. Plausible Analytics collects only aggregated information, which does not allow us to identify any visitor to our website. For more information, please visit the Plausible Analytics Data Policy.

Approach to marketing

Our Website does not contain third party advertising.

We may collect information about you in order to send you our promotional or marketing communications, such as;

Your name (first and last);
Your email address;
Any other personal information that you may provide in a message you submit to us.

While we do not permit third party advertising (or targeted advertising) on our Website, if you do link to one of the More From Life social media platforms you may be subject to targeted marketing via that site.

Purpose of processing

Where we provide you with information about our products, services, offers (such as via our e-newsletters) or if we contact you for market research purposes (such as surveys and feedback requests), we will only use your personal information in this way in accordance with laws relating to marketing directly to individuals, and in the pursuit of our legitimate interest of marketing our business.

If you have asked to be added to our mailing list, we will provide your details to Squarespace that helps us to produce and manage our newsletters. We provide these communications on the basis that you have asked to receive these.

If you change your mind, you may opt-out at any time via the unsubscribe feature that appears in our emails or by contacting us at hello@joketley.com

Who is this information shared with?

We will not share with any third party the personal information that we obtain about you for the purposes of marketing, except for as stated in this policy and only where those third parties have agreed to make no independent or further use of that data and to maintain its confidentiality.

Your rights in relation to personal data that we process

You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest:

to ask for a copy of data we are processing about you and have inaccuracies corrected;
to ask us to restrict, stop processing, or to delete your personal data;
to request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and
to make a complaint to a data protection regulator. You may contact them at: https://ico.org.uk/concerns/

To make a request in relation to any of the aforementioned rights, please contact us at hello@joketley.com